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Terms of Sales

Clause n ° 1: Purpose

The general conditions of sale described below detail the rights and obligations of the company Mayura and of its client within the framework of the sale of the following goods present on this site.
Any service performed by the company Mayura therefore implies the buyer's unreserved acceptance of these general conditions of sale.

These general conditions can be modified at any time by Mayura. The general conditions applicable to the customer are those in force on the day of his order or his connection to this site, any new connection to the personal space entailing acceptance, if applicable, of the new general conditions.  

Clause n ° 2: Price


The prices of the goods sold are those in effect on the day the order is taken. They are denominated in euros and calculated including VAT. The Mayura Company being a self-employed VAT and therefore not applicable - article 293 B of the CGI, the latter will not be invoiced or recoverable.
The Mayura company grants itself the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.


Clause n ° 3: Discounts and rebates

The proposed prices include the discounts and rebates that the Mayura company would have to grant in view of its results or the assumption by the buyer of certain services.


Clause n ° 4: Terms of payment

The customer can pay by remote bank transfer, or bank card, cash, on site. Payments by credit card are made through secure transactions.

In the context of payments by credit card, Mayura has no access to any data relating to the customer's means of payment. Payment is made directly into the hands of the banking establishment.

A bill  will be sent to you electronically after each payment. The customer expressly agrees to receive invoices electronically.

The agreed payment dates may not be delayed for any reason whatsoever, including in the event of a dispute.

Any sum not paid on the due date will give rise, as of right and without formal notice, to the application of late payment penalties calculated on the basis of a rate equal to 3 times the legal interest rate, without this penalty prejudices the exigibility of the sums due in principal.

In addition, any delay in payment will result in the invoicing of the defaulting customer of recovery costs of an amount of 40 euros, the immediate payment of all sums remaining due regardless of the agreed deadlines, increased by an indemnity of 20% of the amount as a penalty clause, as well as the possibility of unilaterally terminating the contract to the fault of the customer. This clause is part of the provisions of Article 1152 of the Civil Code allowing the judge to reduce the compensation if the judge considers it excessive.

If the payment is accepted, the order is registered and the contract definitively formed. Payment by credit card is irrevocable. In the event of fraudulent use thereof, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven fraudulently made, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the operation may have generated, the cardholder must contest, in writing, the debit from his bank, within 70 days of the operation, or even 120 days. if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the holder. No cost of restitution of sums can be charged to the holder.

The confirmation of an order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the Mayura company will send him confirmation of the registration of his order by e-mail.

If the buyer wishes to contact the Mayura company, he can do so either by mail to the following address: Mayura     -----------------------     or by email:


Clause n ° 5: Retention of title clause    


The Mayura company retains ownership of the goods sold until full payment of the price, in principal and in accessories. As such, if the buyer is the subject of reorganization or judicial liquidation, the company Mayura reserves the right to claim, within the framework of the collective procedure, the goods sold and remained unpaid.

Clause n ° 6: Delivery

The delivery is set up as soon as the payment has been made and validated by the banking establishment. 

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by La Poste, delivery service with tracking, Colissimo or carrier

Delivery times vary depending on the item chosen.

The delivery time indicated during the registration of the order is given only as an indication and is in no way guaranteed.

Consequently, any reasonable delay in the delivery of the products will not be able to give rise to the profit of the purchaser to: the allocation of damages  or the cancellation of the order.

The buyer is required to check in the presence of the employee of La Poste or the delivery person, the condition of the packaging of the goods and their contents on delivery.

The risk of transport is borne in full by the buyer.
In the event of missing or damaged goods during transport, the buyer must formulate all the necessary reservations on the order form upon receipt of said goods. These reservations must also be confirmed in writing within five days of delivery, by registered post.

Clause n ° 7: Guarantee

All the products supplied by the company Mayura benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned to the Mayura company which will take it back, exchange it or reimburse it. All complaints, requests for exchange or refund must be made by  email to the following address:

In accordance with article L121-20 of the Consumer Code, you have a withdrawal period of 15 days. During this period you can return the works to us (the return shipping costs will be at your expense). The refund will be made within 15 days of receipt of the works.  Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be re-marketed in new condition; if possible, they should be accompanied by a copy of the proof of purchase. It is the customer's responsibility to notify the carrier of any reservations about the product to be returned.

Exception to the right of withdrawal

The exercise of the right of withdrawal is excluded for the following contracts:

- contracts for the production of paintings to order;

- contracts for the production of custom paintings.

_ Custom reproduction.

Clause n ° 8: Force majeure

The responsibility of the company Mayura can not be implemented if the non-performance or delay in the performance of one of its obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of article 1148 of the Civil Code.

Clause n ° 9: Liability

The Mayura company, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.


Clause n ° 10: Competent court

Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.

In the absence of an amicable resolution, the dispute will be brought before the Commercial Court of Lyon.

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